Qualified, professional, and compliant staff are critical for the success of hospice agencies.  Despite this, many agencies do not have a formal competency program!  Having a formalized competency program for all staff, including subcontractors, is essential to meeting accrediting and Medicare standards.  This program will provide an in-depth explanation of what a formalized competency program is and how to successfully develop and implement one within your agency.

Why You Should Attend?

• Understand what a formalized hospice competency program is and discuss why the following areas are crucial:

• • Ensuring employees, subcontractors, students, and volunteers are qualified and competent to provide services to patients and perform job responsibilities
  • How a lack of competency can lead to deficiencies on start-ups and accredited agencies, creating risk management issues for all agencies
  • Recognizing administrators and managers may not understand the requirements and assume in-service and supervisory visits are adequate
  • Why a formalized competency program for all staff, including subcontractors, is essential in meeting accrediting and Medicare standards

• Develop and implement a successful competency program

Who Should Attend?

This informative session would best suit administrators, managers, and quality assurance staff.