Involving the various procedures of assessment, planning, facilitation, care coordination, and evaluation of patients’ needs, the case management can be considered not only the center of any healthcare organization, but also for many levels of care across the post-acute care continuum. As such, it becomes vital to have a foundation for complex case management.

RN case managers, social workers, case management leaders, and physicians face a lot of challenges in the case management procedures, especially when they have a wide range of duties, and continuously updating regulations, where they need alignment to give best possible outcomes.

With the progression in technology and constantly updating laws related to healthcare, it becomes challenging for the case managers to stay updated with these guidelines and issues related to the case management procedures. Many questions arise, such as: – What are the best practice processes for coordinating care, ensuring compliance to rules and regulations, collaborating with physicians, and transitioning your patient through the care continuum to post-acute care case managers? And, how do case managers remain integrated across the continuum?

All these topics and more will be deliberated in this jam-packed five-part series.  In the very first conference, we will focus on care coordination and the main stakeholders who can impact your care coordination outcomes both positively and negatively.  The second conference is all about transitioning patients across the continuum of care for acute and post-acute care. The collaboration of hospital case management unit with social workers and physicians will be a key point for discussion in the third conference. The coordination among physicians and case managers is essential for the smooth working of any healthcare organization and will be a crucial point in the fourth conference. Finally, in the fifth conference, we will discuss the integration of case management across the continuum along with the acute care and community healthcare.

With this webinar series, we will provide the latest updates and changes in the guidelines which you need to know for your daily practice, the benefit of patients, and the methods for your organization to provide the best possible outcomes. It will also offer you a higher level of case management practice as you continue your journey to become a better RN case manager, social work case manager, case management leader, or physician leader.

Part 1: Care Coordination: A Fundamental Case Management Roll for Managing Cost and Length of Stay

June 26, 2019    12:00 PM EST - 1:30 PM EST   90 Minutes

This program will review the elements that most greatly impact on cost and length of stay by focusing on care coordination as one of the key strategies for successful reductions of these metrics.   Care coordination, as one of the main roles of the RN case manager and social worker, is complex and includes many characteristics that encompass the role. These will be covered as well as those elements that have the greatest negative impact on care coordination. Those that have the greatest positive impact will be discussed in detail. 

Break:- 1:30 PM EST - 1:45 PM EST     15 Minutes

Part 2: Transitions in Care: Best Practice Strategies for Aligning Acute and Post-Acute Providers

June 26, 2019    1:45 PM EST - 3:15 PM EST   90 Minutes

This program will review the concepts associated with the continuum of care in the new world of Accountable Care Organizations, value-based purchasing and bundled payments. In addition, we will review how to engage other members of the interdisciplinary care team in the process of planning for the patient’s movement across the continuum including verbal and written hand-off communication. Transitional planning is no longer a destination but a process! 

Break:- 3:15 PM EST - 3:30 PM EST     15 Minutes

Part 3: Hospital Case Management – Alignment of Physicians, Hospitalists and other Key Stakeholders

June 26, 2019    3:30 PM EST - 5:00 PM EST    90 Minutes

Physicians are critical in case management departments with optimal outcomes.  Certainly, the key physician roles are the physician advisor and the hospitalist.  This webinar will focus on these two roles specifically, as well as the roles of high volume admitters in general.

The role of the physician advisor in hospital case management is a varied role.  Not every hospital has an internal physician advisor.  If a hospital does not have an internal physician advisor, it usually has an external physician advisor.  Rarely are physicians prepared to this role.  Additionally, rarely are case managers or case management leaders prepared for implementing and/or collaborating with physicians in this role.  The collaborative role of the physician advisor and those in the case management department is one of the lynchpins to assist the department and practicing physicians to positively impact hospital outcomes. 

Part 4: Managing Case Management Compliance: Important Tools for Case Managers, Case Management Leaders and Physicians

June 27, 2019    1:00 PM EST - 2:30 PM EST   90 Minutes

Compliance is essential in healthcare to provide better services and facilities to patients. For a patient’s care, physicians, RN case managers as well as social workers collaborate to deliver the best of services. RN case managers have a vital role in assessing the needs, managing resources and services, and providing services and support to patients. If they comply with HIPAA, the working of the healthcare organization becomes smooth.

Break:- 2:30 PM EST - 2:45 PM EST     15 Minutes

Part 5: Case Management Across the Continuum: Acute Care and Community Case Management Finally Meet!

June 27, 2019    2:45 PM EST - 4:15 PM EST    90 Minutes

In this program you will learn how to coordinate the patient’s transition between healthcare systems and settings such as moving from the hospital to rehabilitation and home settings. We will discuss ways in which to maintain open communication between the patient, patient’s family or caregiver and other members of the interdisciplinary healthcare team at all times regarding the transitional location.

There will be a discussion on how to apply strategies for involving the patient and family in decisions regarding care and transitional options.

Finally we will review best practice strategies for ensuring that patients do not fall between the many cracks and gaps in today’s healthcare systems.

Who Should Attend?

• Director of Case Management
• Director of Finance
• Case Managers
• Social Workers
• Vice President of Case Management
• Directors of Patient Centered Medical Homes
• Home Care Directors and Managers
• Home Care Case Managers
• Community-Based Providers
• Long-Term Care providers
• Community-Based providers
• Community-Based  Case Managers and Social Workers

 
Speaker's Bio:-

Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating case management models in the acute care, emergency department and outpatient settings. Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management. 

Dr. Cesta has held positions as Senior Vice President – Operational Efficiency and Capacity Management at Lutheran Medical Center in Brooklyn, New York where she was responsible for case management, social work, discharge planning, utilization management, denial management, bed management, the patient navigator program, the clinical documentation improvement program and systems process improvement. 
Dr. Cesta has a BS in Biology from Wagner College, a BS in Nursing from Adelphi University, an MA in Nursing Administration from New York University, and a Ph.D. in Nursing Research and Theory Development from New York University. Dr. Cesta is a Fellow of the American Academy of Nursing.