This webinar will focus on the legal and risk management challenges that healthcare providers face while caring for patients in the high-risk environment of the Emergency Department (ED).

This webinar will instruct participants on how to comply with selected Centers for Medicare & Medicaid Services (CMS) hospital Conditions of Participation (CoPs) and The Joint Commission (TJC) standards often found to be problematic for ED staff.

Examples of these challenges include,

• How the visitation law affects the ED and CMS anesthesia standards on the use of deep sedation or moderate sedation in the ED
• CMS hospital requirements regarding the use of standing orders in the ED; and the issue of alarm fatigue and its impact in the ED, including TJC National Patient Safety Goals and sentinel event alerts.
• TJC’s standard on patient-centered communication will be discussed, including the interpreter, low health literacy, and collecting race and ethnicity data in the ED.

CMS made changes to medication management and opioid use, and this is currently an area where hospitals are still struggling to meet compliance. Finally, the importance of discharge instructions will be addressed as they are important to prevent unnecessary readmissions or returns to the ED.

Learning Objectives:-

• Discuss legal and risk management issues in the ED and recommendations including how to reduce the most common medication errors that occur in the ED
• Explain the importance of documenting the use of interpreters for patients with limited English proficiency
• Address the visitation law requirements requiring the ED to give patients written information on their rights, including information on the hospital’s advance directive policy.

Who Should Attend?

CEOs, COOs, CMOs, CNOs, compliance officers, joint commission coordinator, quality improvement personnel, risk managers, and legal counsel