The role of the social worker in the acute care and community-based settings is a unique role that should not be confused with that of the RN case manager. This program will review the best practice roles and functions of the social worker and the RN case manager in order to differentiate the similarities and differences between the two roles. Included will be a review of the standards of practice for case management as well as the unique elements of the social worker’s role in psychosocial assessment, planning, and intervention both in the hospital as well as in the community. Referral criteria for referral of a patient to the social worker (high-risk screen) will be discussed. Strategies for integration of the roles of the social worker and the RN case manager will provide a framework for ensuring that the two positions are different yet complementary. The role of the social worker in community-based case management programs will also be reviewed as well as how to identify the best ways to optimize the roles in the community where there are large numbers of patients that may require case management services.

Learning Objectives:-

• Standards of practice for case management
• Contemporary case management roles in the acute care setting
• Patient flow
• Utilization and resource management
• Denial management
• Variance tracking
• Discharge planning
• Quality management
• Psychosocial assessment and interventions
• Social work expertise
• Social work integration
• Community case management
• Decision support
• Clinical information systems
• Risk assessment
• The FAST Approach to Community Case Management

Why should you attend?

RN case managers and social workers have always had to work closely together in order to achieve positive outcomes for their patients.  However, the roles have sometimes become unclear as to which professional performs which elements of the case management roles and functions. This webinar will review the differences and similarities between the roles of the social worker and the nurse case manager in both acute care and community-based settings. It will explore how best practice models help to clearly differentiate the complementary skill sets of both disciplines. The program will also explore how social workers can optimize their time by working at the “top of their license” in case managing the most psychosocially complex patients and families. 

Whether you are an RN case manager or a social worker you will want to participate in this webinar in order to gain the skills necessary to improve your case management team’s workflow and outcomes in order to meet the needs of an ever-increasingly complex patient population!

Who should attend?

• RN Case Manager
• Social Worker
• Case Management Director and Manager
• Discharge Planning Director and Manager
• Physician Advisor
• Vice President of Case Management
• Patient Care Services Professional
• Quality Director and Manager
• Social Worker and Social Service Director
• Utilization Management Director and Manager