The A to Z of HUD Waiting Lists: Policy, Practice, and Pitfalls

Recorded Webinar | Getupeducation | From: Jul 23, 2025 - To: Dec 31, 2025
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Recording     $189
DVD     $199
Transcript (Pdf)     $189
Flash Drive     $209

Recording + DVD     $369
Recording & Transcript (Pdf)     $359
DVD & Transcript (Pdf)     $369

Description

Important: This Class is NOT for Public Housing.

This class is applicable to all projects covered by the 4350.3 Multifamily HUD Occupancy Handbook. Project Based Section 8, 236, 202/8, 202 PRAC, 811 PRAC, etc.

Knowing the regulations and processes for managing a HUD property waiting list is put to the test in an MOR. More importantly, they are key to staying in compliance with Fair Housing laws.

This course will reference the 4350.3 as well as HUD’s Notice H 2014-16 Waiting List Administration and FHEO’s April 2022 Guidance on Application Processing and Marketing.

Recently, their waiting list policies cost the Bronx, NY 202/8 $60,000 after FHEO issued a finding of discrimination.  Don’t let this happen to you!

Learning Objectives:-

After completing this course, attendees will be able to

  • Implement and/or revise existing waiting list policies and procedures in compliance with the HUD handbook and notices
  • Avoid fair housing issues that can arise from waiting list management practices
  • Determine whether it is time to close or reopen their waiting list, and know how to do so
  • Know how to update the waiting list and keep auditable records

It covers Chapter 4, Section of the HUD 4350.3, Sections 3 and ,4 which are summarized as follows in the introduction to Chapter 4:

Section 3: Waiting List Management includes information related to application taking, waiting lists, and record-keeping related to tenant applications.

Section 4: Selecting Tenants from the Waiting List covers tenant selection and screening criteria. It also discusses applicant interviews, and applicable requirements and procedures when applicants are found to be ineligible, including written notification to applicants of denial of assistance.

Areas Covered:-

  • Creating and maintaining the waiting list,
  • Opening and closing the waiting list,
  • Placing families with disabled members,
  • Documenting changes,
  • Updating waiting list information,
  • Removing names from the waiting list,
  • Reinstating applicants to the list, and
  • Record-keeping

Who Should Attend?

  • Property Managers
  • Property owners
  • Maintenance Staff
  • Leasing Consultants
 
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